Resources Group

Consultant – Voice of the Customer Research

Sydney (Region), New South Wales (AU)
AUD $80,000 - $90,000+Super
01 Sep 2017
01 Oct 2017
Contract Type
Full Time

This research agency bridges the gap between technology and research by providing digital solutions that allow their clients to understand their consumers. They are an innovative agency that have a start-up feel with an international backing.

They are international leaders in Voice of the Customer and they have a unique platform that allows clients to see their customer’s insights in real time, allowing them to make informed decisions that improve business success.

The role: Consultant / Senior Account Manager

Due to growing success and the winning of accounts they are looking to hire a Consultant / Senior Account Manager to join their team. Key projects will involve satisfaction tracking, social media measuring, voice of the customer tracking and ad-hoc projects. You will take control of key projects and will work closely with key figures within the business.

Day-to-day you will be involved in:

  • Proposal writing and pitching
  • Client account management
  • Questionnaire design
  • Analysis and insight generation
  • Final presentation
  • Project Management 

As well as end clients (FMCG, Banking, Sports, Entertainment) they partner with a wide range of research agencies to help them bring engaging and interactive data collections.

The essential checklist;

  • Ideally you will have 4/5+ years’ experience in the research industry
  • You will have strong questionnaire design, account management, insight generation and presenting skills
  • You will enjoy consulting and providing your clients with impactful insights

The team is energetic, enthusiasm and always looking for innovative ways to gain better insights through technology.

They have flexible working hours in play, excellent career progression and an opportunity to work with both local and international clients.

If you are looking for a step up. please send your CV to Emily Moser at Resources Group or call me on 02 9258 1120.

About Resources Group

With over twenty five years’ experience in the business and offices in London and Sydney, no one has better knowledge of the MR and Insights job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector.

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