Client Manager - global FMCG brand

£30000-35000 per annum
14 Mar 2012
11 Apr 2012
Gemma Hardy
Contract Type
Full Time
A fantastic opportunity has arisen to join a world leading multinational Consumer and Shopper Insight agency. Working closely with world renowned important global FMCG brands, you will influence their brand and marketing strategies through knowing their business inside outside and providing them with compelling consumer insight to help them grow their brands

This company is cutting edge, they really have their fingers on the pulse when it comes to consumers and they live and breath FMCG. They have extensive research panels which allow them to collect compelling insight about the consumer's purchasing and usage habits - what they're are buying, why they're buying it, what they're having it with. Also how their purchases are influenced by consumer trends and marketing promotions. They employ some of the brightest, most passionate and experienced people in the industry who they continuously invest in to ensure they are kept motivated and happy. As a result they have been voted one of The Sunday Times 100 Best Companies to Work For

The company has a wide portfolio of exciting FMCG clients and they work with some of the biggest consumer brands in the world. This role is within the 'Key Accounts' team, working for one large global parent brand, on many of their products. You will become a true business partner to this client, spending a minimum of 1 day per week on site at their offices to get to get to know their brands inside out and fully understand their objectives and challenges. This person's insights and recommendations will lead to real visible change to the clients' brands promotional, pricing and positioning strategies and they will help them to develop and build their portfolio of brands.

The role will involve a high level of responsibility and client interaction from day 1, answering queries and briefs with insightful analysis and presentations. Briefs can be very varied and offer the opportunity to build up ad hoc analysis experience across a range of subjects. It could be anything from 'why are my sales decreasing' to evaluating the impact of a multimedia advertising campaign, to working out how consumption and usage occasion of the brand is changing. Every day is different and it is certainly a challenging environment, but you will also get a lot of support and continual development. It is an extremely caring and open working environment, with an exciting clear career path.

In order to be successful you will be an excellent story teller - someone who is skilled at data analysis and finding the stories in order to uncover the really interesting and important nuggets of information which can make a real difference to clients' brands. You will also have great client management skills and be a natural questioner with a curious personality. You will have the confidence and passion to put your views across and to present to clients in an engaging manner

Person requirements:

*Strong analytical skills with the ability to draw actionable conclusions from complex data sets and a passion to understand the consumer

*Ability to challenge client briefs to ascertain real business issues and make sure approach is the most appropriate.

*Confident communication and presentation skills

*Strong time management and organisation skills

*A commercial mind - the ability to identify business opportunities and propose solutions.

*Good interpersonal skills and the willingness and ability to work within a small, dedicated team

*Strong account management and relationship building skills

*Energy, enthusiasm and the desire to succeed

*An interest in the FMCG market

*Degree qualified or extensive relevant experience

If you think you have the right skills, experience and aptitude for the role and you're excited by this opportunity please email or call me on 0207 611 3999