Qualitative Researcher - Brand, Marketing & Customer Strategy Consultancy

Our client is a leading expert in customer strategy and enabling companies across the world improve commercial performance with holistic, customer centric thinking.

They are at the forefront of the revolution bringing customers and external brand communities to the very heart of brand, marketing and customer strategy and experience optimisation. They are passionate about understanding and harnessing the power customers have to create value in brands and how digital has heightened this. Their award winning and highly effective consultancy services are underpinned by a long standing reputation across research, marketing, analytics and strategy consulting and they draw on all sources of customer understanding in their work, i.e. research, data, social media, observation and existing knowledge.

Steeped in the rigours of research & insight, they seek to further strengthen the team by adding a quallie to their revitalised and growing qual team. They currently work across tech/telecoms, retail, financial services, charities, government, product brands and transport. As this is a wide variety of sectors they don’t expect you to have worked across them all and they will make sure that you will focus on the most suitable clients based on your background, experience and interest.

In this role you will be designing and leading projects but this role goes far beyond the research process, it’s also about inspirational leadership of projects, advising clients and helping to develop more junior members of the team. This is an opportunity to enhance your expertise with a move into the broader strategic space.

This is a destination consultancy for those looking to give their career a boost and who are keen to focus on clients and delivering work that edges ahead of the pack. Lots of talent exists in the business to make this a learning challenge with lots of variety and the chance to play an important role in their overall journey as a business.