Graduate Research Executive (Survey)

proSapient is a rapidly growing Primary Research platform that was founded four years ago. Our goal is to revolutionise how consultants and investors access critical knowledge and help them make better informed investment decisions. If Bloomberg is a platform that allows you to find and consume data, proSapient is the platform that allows you to create it!

Through the proSapient platform, you can interact with experts across the globe, via phone calls, meetings and surveys. Our dedicated analyst team supported by our AI driven platform can rapidly canvas the world for those special people who can provide significant insights to client’s research projects. Once those calls are complete, clients can continue the conversation via instant messaging or collect the insights and share them within their organisation creating a powerful knowledge library over time.

Due to the continued growth in demand for our Survey product, we’re now looking for a forward-thinking, proactive and driven Graduate to join the busy team.

You will be an analytical thinker, who thrives on solving problems and working with urgency. You will have excellent communication skills and be passionate about starting your career within Survey Programming.

This will be the seventh hire into the team, and will focus on the operational side of the Survey function, of which duties will include, but are not limited to:

• Using Qualtrics to code surveys varying from simple to advanced in complexity
• Acting as the first point of contact for all client’s queries, questions, and general communication
• Providing effective recommendations, advice and solutions to clients to build useful and effective surveys
• Managing communications between survey providers and clients, ensuring both parties queries and questions are responded to in a prompt and professional manner
• Devising methods for improving wider survey operations, spotting opportunities to improve performance and output
• Work with the Product Director for Surveys and Development to develop the proSurvey product

Key Skills needed for this role:

• Drive & Tenacity - You have the self-confidence to work in a rapidly growing and unstructured business with constant product evolution
• An excellent self-manager: You’ll have the organisational skills required to juggle multiple projects, stakeholders and targets; you’ll be reflective and willing to learn. You would like responsibility early.
• You are an exceptional communicator: across all levels and with internal and external stakeholders.
• You are a natural collaborator: approaching every aspect of your work with integrity, you’ll thrive in a team environment with a high level of collaboration.
• Professional credibility: Well-informed and on top of market and industry trends, you’ll possess both the understanding of business issues and the confidence, gravitas and exceptional verbal and written communications skills required to establish consultative, trust-based relationships with high calibre experts.

Key Experience needed for this role:

• A Bachelor’s or Master’s within a relevant field where you will have scripted surveys from scratch (e.g. Psychology or Market Research).
• Previous experience working with a survey scripting software would be advantageous (Such as Qualtrics, Decipher, CMix, Confirmit or QuestionPro).
• A strong understanding & interest in public or private equities, consulting, or venture capital.
• A keen interest in building a career in surveys.
• A proactive, positive nature with a strong willingness to learn.

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics. All employment is decided on the basis of qualifications, merit, and business need.