Associate Director – Financial Services

Experienced in, and passionate about, financial services research? Our client is interested in hearing from you! This role will put you right in the middle of current and topical research questions coming from a blue chip client base across consumer financial services providers. You will be working with large scale quant data as well as broader sources to provide strategic insights that will help your clients identify, qualify, optimise and forecast the potential of innovations, products and packaging. As well as understanding their market, where the best growth opportunities are, and optimising their brand positioning.

This role will be working with a small dedicated team within a larger research agency. It’s a very varied and interesting role including: 
 

• Managing pensions and loans research as well as a banking client across the board
• Produce key thought leadership reports
• Leading on tracking and subsequent ad hoc market research projects on an ongoing basis, through both online portal eith the client or hands on deeper dive projects
• You’ll be hands on working on these, with support from junior members of the team and have Director support where needed.
• You will work closely with junior members of the team, coaching and advising them on best practice research and client handling skills, as well as reviewing their outputs for clients.
• You’ll be a trusted advisor and partner to clients, offering insight and help develop solutions to business challenges.
• You’ll contribute to uncovering and creating opportunities for new business with clients.
• You will ensure that our core on-going research program continue to evolve and delight your clients

We seek

• A solid grounding of the research process and what is needed to ensure that the day to day outputs needed on the programme are delivered on schedule.
• Be both confident in having more strategic conversations with clients and comfortable with the underlying detail coupled with commercial acumen.
• Be adept at connecting the team with the client to ensure that they deliver to a high standard.
• Ensure adhoc requests are delivered in a timely manner and maximises the opportunity and relationship.
• Possess a passion and experience of working within the FS industry, although if you’re not a specialist in the markets allocated, then a willingness to learn is essential.
• Proven skills in building strong relationships with clients.
• The ability to work with and inspire juniors, and personally commit to delivering excellent quality.