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Customer Insight Executive

Employer
Scope
Location
London (Greater)
Salary
£27,000 - £30,000 per year
Closing date
4 Aug 2021

View more

Introduction

An exciting opportunity has arisen for an enthusiastic and commercially minded Customer Insight Executive to join an amazing pan-disability charity, to lead, drive and develop projects and internal relationships and be a part of a customer focussed team to ensure insight is fundamental in delivering the very best products and services for our customers and supporting our consultancy projects.

Full time 35 hours per week (Monday to Friday) 

Full job description

The Role

This is an exciting and challenging role with great scope for development. You will be actively involved in managing research projects from start to finish, with personal responsibility for smaller projects, and supporting people at all levels of the organisation on larger and more complex projects, including direct liaison with internal clients.

About you

We’re looking for someone with good people skills, who is well organised and can take the initiative. You’ll also need to be a confident user of Microsoft Word, Outlook, Excel and Power Point, but we’ll provide training in new software. The ability to meet tight deadlines and have a good attention to detail is essential.

You will have:

- Excellent administrative and outstanding communication skills, in both oral and written English

- Experience of working in research across mixed methodologies, ideally from including research agency experience

- A strong interest in all areas of market research

- Experience of qualitative and quantitative methodologies

It's a bonus if you have:

- Experience of focus groups and conducted depth interviews

- Experience of collecting and using data through to presenting insightful deliverables

- 3 years of experience at a market research or insight agency

If you think you could bring commitment, enthusiasm and excellent market research skills to this role, please apply now.

Disabled candidates 

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme. 

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please  email recruitment@scope.org.uk

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