Senior Customer Insights Manager

Recruiter
Stopgap
Location
City of London
Salary
£250-275 per day
Posted
26 Apr 2021
Closes
07 May 2021
Ref
FSL-095048
Contact
Fiona Lucas
Contract Type
Contract
Hours
Full Time

THE COMPANY

A global leader in on-demand customer relationship management, our client delivers the world's most innovative CRM technology to businesses across the world!

THE ROLE

As Senior Customer Insights Manager, you will be responsible for:

- leveraging insights and storytelling to influence senior executives and impact business decisions
- engaging customers through a variety of listening methods, including surveys, focus groups, listening tours and advisory boards
- integrating insights from a vast array of primary and secondary sources to create a holistic, 360 degree view of the customer
- demonstrating thought leadership by leveraging business knowledge to proactively identify new research opportunities and listening engagements

YOU

To be considered for this great Senior Customer Insights Manager role, you must meet the following criteria:

- prior professional experience in qualitative and quantitative research methods
- proven track record of influencing and inspiring cross-functional peers and senior leaders to take action on insights
- ability to translate data and insights into powerful, compelling stories that bring customers to life and inspire action
- fluency in French or German would be beneficial

If this Senior Customer Insights Manager role sounds like an ideal next role for you, then apply today! All applications will get a response!

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