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Senior Customer Insights Manager

Employer
Stopgap
Location
City of London
Salary
£250-275 per day
Closing date
7 May 2021

Job Details

THE COMPANY

A global leader in on-demand customer relationship management, our client delivers the world's most innovative CRM technology to businesses across the world!

THE ROLE

As Senior Customer Insights Manager, you will be responsible for:

- leveraging insights and storytelling to influence senior executives and impact business decisions
- engaging customers through a variety of listening methods, including surveys, focus groups, listening tours and advisory boards
- integrating insights from a vast array of primary and secondary sources to create a holistic, 360 degree view of the customer
- demonstrating thought leadership by leveraging business knowledge to proactively identify new research opportunities and listening engagements

YOU

To be considered for this great Senior Customer Insights Manager role, you must meet the following criteria:

- prior professional experience in qualitative and quantitative research methods
- proven track record of influencing and inspiring cross-functional peers and senior leaders to take action on insights
- ability to translate data and insights into powerful, compelling stories that bring customers to life and inspire action
- fluency in French or German would be beneficial

If this Senior Customer Insights Manager role sounds like an ideal next role for you, then apply today! All applications will get a response!

Company

Since 1993, Stopgap consultants have guided thousands of marketing professionals through their careers, from their first job, to ‘top dog’ and beyond. We deal with all levels - from junior research executives up to senior directors - and our clients range from small boutique agencies to major corporate clientside businesses. We work hard to challenge the recruitment industry's reputation for bad practice and poor service and run and grow a company that cares about and truly looks after its staff. So whether you’re a client or candidate, agency or client side, permanent or freelance, we have the specialist recruiters to meet your needs.

Company info
Website
Telephone
020 8332 7656
Location
Goodwin House
5 Union Court
Richmond
Surrey
TW9 1AA
GB

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