Quantitative Insights Consultant – Voice of the Customer Research

The agency: This digital customer experience agency is expert in finding new ways to connect their clients with customers in a world pinned to the constant evolution of technology.

Their tool captures customer experience feedback in real-time, putting clients ahead of the competition – you will bring the customer voice to life. As a Consultant, you will partner with your clients providing them with the insights, and tangible recommendations that will drive business growth and success.

Partnering closely with senior members of the team, you will be involved in all elements of driving business success from high level quantitative data analysis, client management, insight generation and delivering impactful client presentations.

A client facing role, you will become integrated into the Marketing, Branding, Insights, Operations and Product teams of a global financial client account, whilst also working on smaller ad-hoc projects for sports, entertainment, and FMCG client accounts.

About you: Switched on quantitative and insights professional 

• Ideally you have c4+ years’ experience within insights / research / consulting with an inherent interest in technology and CX
• Strong technical skills with SPSS, Q or excel
• Exceptional insights and reporting skills with an ability to guide clients
• An ability to work autonomously, but also within a team environment

If you are interested and want to join an agency that blends technology with research please send your CV to Emily Moser emoser@resourcesgroup.com or call me on +61 449 172 882