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Consumer Insight Manager | Client-side multi-billion-pound firm

Employer
Elizabeth Norman International
Location
Swindon
Salary
£38000.00-58000.00 per annum
Closing date
14 Feb 2020

Job Details

We are working with a multi-billion-pound, market leading firm who need people to help drive change within the business. They are one of the most customer led businesses around, having one of the largest customer experience programs in Europe which shows how insight lead they are.

The role is helping run customer research programs which have real impact. This will be across disciplines, so brand and comms, customer experience and product development. You don't need qual experience but will have exposure to qual. The role is relatively hands-on as well as working with agencies to generate insights and push those through.

Alongside that impact, you will have a superb boss. He is lovely, down to earth, knowledgeable and would be a great mentor. They also do flexible working, have a great record on retention and career growth.

When chatting to the head of insight (ex-client of ours), we asked why they had chosen to work there. They said they really believed in the plan and approach but also the people are a huge draw - they want to do the right thing and drive the right sort of change. It's an interesting challenge, a good opportunity to learn, and a chance to be part of a dynamic, collaborative and innovative client-side organisation.

Skills:

Excellent quant research skills - any qual is a bonus - either agency or client side
Strong track record leading research projects to understand customer needs
Commercial acumen
A big bonus (but by no means a deal-breaker) is experience understanding financial consumers

Company

Insight, Analytics and Market Research talent sourcing has been at the heart of our business for 30 years. With 6 dedicated consultants we have immersed ourselves in the sector. We regularly attend courses and conferences and have written a number of reports and articles about insight and data. As a result we have friends plus a large network of contacts, in the sector. Outside recruitment some of our consultants work as mentors for the insight industry, we’ve been involved in charitable events, and work with a number of industry bodies.

The dynamic nature of the Data and Insight industry (30 years ago, no one had heard of Business Intelligence, UX or Big Data) means total absorption in the sector is essential. Our passion is to be informed and current, so we can partner you every step of the way. Members of APSCO the professional recruitment body (recruitment consultancies need to provide 10 professional references to join), we keep up with the latest technology and legal developments in the industry.

Company info
Website
Telephone
+44 (0)20 7836 3311
Location
1st FLOOR (NORTH)
49 WHITEHALL
London
SW1A 2BX
GB

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