Design Research/ Service Innovation Partner

£75000.00-85000.00 per annum
01 Aug 2019
29 Aug 2019
Richard Jenkins
Contract Type
Full Time
We have a really interesting role for a design researcher who is looking for a leadership challenge with one of the industry's leading lights. They are at the forefront of strategic insights and customer lead solutions and are looking for someone to head up their Service Innovation Business.

With one of the most enviable client-lists in the business including Google, Instagram, Diageo, Microsoft and Uber, they pick up Service Design/ Innovation/ UX from those clients. The agency offers a range of brand strategy, design, service design, qualitative and quant research as well as analytics.

This role is leading one of those areas. It is about the commercials, thought leadership and ability to lead and grow a team as well as promoting this work both internally and externally.

We're looking for someone up for the challenge of growing an area with a supportive board who understand the value of the discipline. Someone who can be a real thought leader and able to promote the unit this way.

Day to day you will pitch for work and take overall responsibility for service design projects. You'll apply design thinking principles wherever possible, including advice on fieldwork, usability tests and innovation workshops.

We're looking for

someone with 10+ years experience in digital/ design researchExperience in leading a range of UX research approaches & methodologiesExperience with co-creation, trends analysis and working with designersStrong business acumenEntrepreneurial drive

Great opportunity to be a senior member of a growing, successful consultancy with strong, longer term prospects with their international growth. Apply or get in touch for details

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