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User Experience Research Manager | Media Owner

Employer
Elizabeth Norman International
Location
London
Salary
£40000-50000.00 per annum
Closing date
11 Apr 2019

Job Details

Looking for a user/customer research manager role in a dynamic media business?

The client

We are working with one of the world's best-known British media brands. This business has transformed in recent years as a result of digital becoming more popular than print, but they have managed to increase readership through research and being at the forefront of utilising big data. The role is focused around understanding the crux of readers behaviours and their motivations and using insights for new development. This role sits within the heart of the team, feeding back insights to directly mould the launch of new products, tools and features.

The role

Sitting in the product and technology team the customer research manager will work with multiple stakeholders, including product managers, product designer and engineers. You'll have responsibility for qualitative and quantitative research across their website and app. I'll be the go-to person for customer/user research, you'll use your expert research skills to design & manage research that hits stakeholders' briefs.

This team spot opportunities to improve the user experience, this goes from initial insight generation through to prototyping, user testing, iterating and rolling out new features. This team have directly developed some of this businesses' most popular new app and website features. If you enjoy seeing your insights come to life this is the role for you!

Skills

3 years plus experience
User research (UX) experience
Quantitative and qualitative research skills
Knowledge of conventional market research methods, knowledge of sampling and weighting to ensure projects are statistically significant.
Strong influencing and communication skills

If you're looking for a role in an evidence led business, with a great culture, lots of benefits apply now!

Company

Insight, Analytics and Market Research talent sourcing has been at the heart of our business for 30 years. With 6 dedicated consultants we have immersed ourselves in the sector. We regularly attend courses and conferences and have written a number of reports and articles about insight and data. As a result we have friends plus a large network of contacts, in the sector. Outside recruitment some of our consultants work as mentors for the insight industry, we’ve been involved in charitable events, and work with a number of industry bodies.

The dynamic nature of the Data and Insight industry (30 years ago, no one had heard of Business Intelligence, UX or Big Data) means total absorption in the sector is essential. Our passion is to be informed and current, so we can partner you every step of the way. Members of APSCO the professional recruitment body (recruitment consultancies need to provide 10 professional references to join), we keep up with the latest technology and legal developments in the industry.

Company info
Website
Telephone
+44 (0)20 7836 3311
Location
1st FLOOR (NORTH)
49 WHITEHALL
London
SW1A 2BX
GB

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