Research Manager | Shopper Experience Agency
This research and insights agency are doing some really interesting work in the retail space. Founded and established by a seasoned shopper researcher they have grown organically, doubling their revenues in the past year. What makes our clients really stand out is the innovative use of some of their tools and techniques. They have elevated the assessment of shopper experience by using state of the art technology which includes virtual reality and a multitude of tracking devices to really understand what the customer sees and thinks. They then turn this experience into actionable insights. This year, they are aiming at turning over £2m and are therefore looking for strategic, smart-thinking people to help facilitate that growth.
With a team of just 10, your decisions and ideas will not only be heard, but will also be crucial to the rest of the team. You will be in a position where you are given the opportunity to really affect clients and their businesses, give recommendations and insights without restriction. It's also a chance to have a big say in their direction and how they are run because of the importance of the Research Manager) to the business.
This role is particularly interesting for someone who has an eye for brands and a fascination in how they grow and succeed. Our clients believe that that shopper experience is everything, and that's why big FMCG come to them for unique and tailored insights on how and why their customers shop the way they do. You will be expected to use your expertise and confidence in this client facing role to grow and win new accounts. Confidence and assuredness in the work you conduct will not only be crucial to building the reputation of the company, but also building the work ethic and quality of work produced by everybody In your team. Day to day is managing some of their new clients, being the key client contact, delegating work to juniors and being that key person on an account.
Strong grasp of mixed methods - specifically quantitative research
Managing client relationships and being main point of contact
Strong presentation skills
Fantastic written and spoken communication skills