Consultant - Voice of the Customer Research

Perfect role for an analyst that wants to be a more consultative with clients.  

This digital customer experience agency is expert at finding new ways to connect with their client's and consumers in a world pinned to the constant evolution of technology.  

Their tool captures customers view and thoughts in real time – putting their clients ahead of the competition. 

As well as end-clients (FMCG, Banking, Sports, Entertainment) they partner with a wide range of research agencies to help them bring engaging and interactive data collections.

The role: Consultant

Working closely with the senior consultant you will be involved in all elements of driving business success; from high level data analysis, insight generation to delivering client presentations.  

This role is client facing (working a couple of days on-site with clients when needed) and your prior experience in an insights / research agency will see you being able to help your clients get the critical answers needed to make informed decisions.

About you:

• Ideally you will have c4years' experience in the research, customer engagement or online technology space and will be experience in using technology and data to drive client's success
• Experience scripting / data processing
• You will have strong technical skills (Confirmit, SQL, SPSS and excel) but are equally at home with communicating with clients
• An interest in technology and a confidence in data is of key importance

Flexible working structure. Fun culture. Excellent career progression. International business. Local and international clients. Open planned office.

If you are looking for a change of pace and want to join a business that is growing, then please send your CV to emoser@resourcesgroup.com or call me on 02 8258 1120