Consultant - Voice of the Customer Research
Perfect role for an analyst that wants to be a more consultative with clients.
This digital customer experience agency is expert at finding new ways to connect with their client's and consumers in a world pinned to the constant evolution of technology.
Their tool captures customers view and thoughts in real time – putting their clients ahead of the competition.
As well as end-clients (FMCG, Banking, Sports, Entertainment) they partner with a wide range of research agencies to help them bring engaging and interactive data collections.
The role: Consultant
Working closely with the senior consultant you will be involved in all elements of driving business success; from high level data analysis, insight generation to delivering client presentations.
This role is client facing (working a couple of days on-site with clients when needed) and your prior experience in an insights / research agency will see you being able to help your clients get the critical answers needed to make informed decisions.
- Ideally you will have c4years' experience in the research, customer engagement or online technology space and will be experience in using technology and data to drive client's success
- Experience scripting / data processing
- You will have strong technical skills (Confirmit, SQL, SPSS and excel) but are equally at home with communicating with clients
- An interest in technology and a confidence in data is of key importance
Flexible working structure. Fun culture. Excellent career progression. International business. Local and international clients. Open planned office.