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CX Senior Insight Lead | Management Consultancy

Employer
Elizabeth Norman International
Location
London
Salary
£55000.00-65000.00 per annum
Closing date
24 Dec 2018

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Job Details

One of the biggest names in customer experience is looking for an insight specialist to join their specialist research team. This is the chance to help define the insights team and manage clients at a senior level.

A management consultancy with a great history in providing insight-driven solutions are expanding their research offering. They need solid quant researchers to mentor, develop and lead a team of insight professionals, along with developing and maintaining productive internal and external relationships to ensure continued success on often long-standing programmes. This is an opportunity to support the senior client servicing management team in developing organisational capabilities and drive success in areas of expertise beyond client work, you'll become an expert in a subject matter of your choice!

With a really diverse client list, you will work on vastly varied projects using their extensive toolkit selection. The key to this role is understanding what the client needs and delivering this consistently.

If you have:

Demonstrated the ability to deliver actionable insights with significant benefit to clients

The ability to develop and mentor a team to your high standards of research

Demonstrated the ability to work with senior stakeholders

Driven innovation and push insights right to the top of the table

Apply Now

Company

Insight, Analytics and Market Research talent sourcing has been at the heart of our business for 30 years. With 6 dedicated consultants we have immersed ourselves in the sector. We regularly attend courses and conferences and have written a number of reports and articles about insight and data. As a result we have friends plus a large network of contacts, in the sector. Outside recruitment some of our consultants work as mentors for the insight industry, we’ve been involved in charitable events, and work with a number of industry bodies.

The dynamic nature of the Data and Insight industry (30 years ago, no one had heard of Business Intelligence, UX or Big Data) means total absorption in the sector is essential. Our passion is to be informed and current, so we can partner you every step of the way. Members of APSCO the professional recruitment body (recruitment consultancies need to provide 10 professional references to join), we keep up with the latest technology and legal developments in the industry.

Company info
Website
Telephone
+44 (0)20 7836 3311
Location
1st FLOOR (NORTH)
49 WHITEHALL
London
SW1A 2BX
GB

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