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Customer Insight Analyst | FTSE100 eCommerce Retailer

Employer
Elizabeth Norman International
Location
Hertfordshire
Salary
£32000-40000 per annum
Closing date
20 Dec 2018

Job Details

A FTSE 100 organisation with a customer first pledge and enviable reputation are looking for someone who wants to make a significant impact on their organisation.

 

 

 

Client:

 

They are one of the largest online retailers who are revolutionising the way people shop for food. Because of the way they work, they're very data and insight focused, as well as technology driven, and they are constantly looking for new solutions. With regular training and improvement programmes, they help you grow in your new career, along with learning new software and analysis techniques, they have a real emphasis on learning and progression.

 

 

 

The role:

 

The role is that of a Customer Insight Analyst, to look at the huge wealth of data on offer to them as an organisation and help build a story of consumer behaviour and purchasing decisions and everything around that. You would be looking at a range of data, from sales data, loyalty and pricing information, to behavioural data and others!

 

 

 

You will be working on longer term projects to increase revenue and shorter tactical pieces of working with stakeholders to make key purchasing and marketing decisions daily. In the longer term, projects can be looking at all areas of the business and trying to encourage different behaviours. The aim of the role is to understand the customer. With retail changing so quickly, understanding what they need means successful innovation and growth in an industry that is shifting on a weekly basis.

 

 

 

Successful candidates will have the following:

 

 

 

Excellent Excel skills, knowledge of SQL and Tableau would be advantageous but not required

 

2:1 degree or above in numerate or technical degree

 

Some experience analysing sales information

 

People that are interested in data and building a story from it

 

Good commercial thinker that wants to make their mark

 

Strong communication, teamwork and influencing skills

 

 

 

So, if you're a skilled analyst who is looking to really get their teeth into the data and be able to make real impact on the business then apply now.

Company

Insight, Analytics and Market Research talent sourcing has been at the heart of our business for 30 years. With 6 dedicated consultants we have immersed ourselves in the sector. We regularly attend courses and conferences and have written a number of reports and articles about insight and data. As a result we have friends plus a large network of contacts, in the sector. Outside recruitment some of our consultants work as mentors for the insight industry, we’ve been involved in charitable events, and work with a number of industry bodies.

The dynamic nature of the Data and Insight industry (30 years ago, no one had heard of Business Intelligence, UX or Big Data) means total absorption in the sector is essential. Our passion is to be informed and current, so we can partner you every step of the way. Members of APSCO the professional recruitment body (recruitment consultancies need to provide 10 professional references to join), we keep up with the latest technology and legal developments in the industry.

Company info
Website
Telephone
+44 (0)20 7836 3311
Location
1st FLOOR (NORTH)
49 WHITEHALL
London
SW1A 2BX
GB

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