Resources Group

Business Head - Customer Analytics - Big Four Global Consultancy

London (Central), London (Greater)
£120-£150,000 plus benefits
27 Sep 2018
27 Oct 2018
Job Role
Contract Type
Full Time

Business Head - Customer Analytics - Big Four Global Consultancy

London - £120-£150,000 plus benefits


A rare “Greenfield“ opportunity with immense scope, whereby you will bring together a diverse range of data science, insights and customer analytics services within this global “Big Four” consulting group to create a centre of excellence for insights and customer analytics.

The business

One of the world’s foremost names in business services and consultancy with over 150,000 staff throughout its worldwide network, providing a full suite of business services, from accountancy and advisory through to management consultancy.

The role

Working with senior partners in the UK and worldwide, you will lead and build a team of analytics professionals and product developers, whilst setting strategic vision, driving sales and pioneering innovative, high-performance propositions.  These will leverage research, data analytics, AI, machine learning and always-on platforms to provide clients with deeper insights, superior customer experiences, stronger sales performance and frictionless service operations.

You will also engage with senior-level clients to deliver critical data insights and act as a thought-leader on data analytics, both for clients and business practices within the group.

The person

This high-profile position needs an outstanding “all-rounder“ who is both technically and commercially able, to work closely with senior stakeholders across the business to integrate the new offering. Applicants for this level should currently be at Director-level within a consultancy or client/brand-owner, with a proven commercial track record. You will need a strong technical and analytical grounding encompassing the main analytical methods and tools, while any exposure to Machine Learning would be desirable. You should also have proven strategic business planning and management skills to develop the unit into a fully-fledged P&L, nestled within this Big Four global consultancy while also operating as a stand-alone business in its own right and a leading light in insights & customer analytics.

This is therefore an outstanding long-term career opportunity where you can make your mark and be at the very forefront of insight and analytics within this globally-renowned consulting business. An outstanding salary, package and prospects also on offer, as one would expect from a world-class employer.

To apply please send your CV to Julian Hadfield at Resources Group:


About Resources Group

With over twenty five years’ experience in the business and offices in London and Sydney, no one has better knowledge of the MR and Insights job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector.


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