Director, Quant and Qual | Brand, Marketing & Customer Strategy | Consultancy

Our client is a leading expert in customer strategy and enabling companies across the world improve commercial performance with holistic, customer centric thinking.

They are at the forefront of the revolution bringing customers and external brand communities to the very heart of brand, marketing and customer strategy and experience optimisation. They are passionate about understanding and harnessing the power customers have to create value in brands and how digital has heightened this. Their award winning and highly effective consultancy services are underpinned by a long standing reputation across research, marketing, analytics and strategy consulting and they draw on all sources of customer understanding in their work, i.e. research, data, social media, observation and existing knowledge.

As they delve deeper into the customer consultancy world they seek to further strengthen the research and insight at the heart of all of their services. Steeped in the rigours of market research, you will be designing and leading quant and qual projects. At a broad level, these range from proposition testing to designing and running customer closeness sessions, building segmentations to understanding customer journeys.  

This role also goes far beyond the research process, it’s about inspirational client and team leadership, whilst enhancing your expertise with a move into the broader strategic space. This is a destination consultancy for those looking to give their career a boost and who are keen to focus on clients and delivering work that edges ahead of the pack. Lots of talent exists in the business to make this a learning challenge as well as a commercial one.