Insights Manager - Melbourne - Brand & customer experience consultancy

Do you want to help businesses really get into the mind of their customers?

Further your career in Melbourne’s most successful brand and customer experience consultancy. They help businesses really understand their customers and drive brand growth.

Their clients are iconic brands spanning FMCG, Retail, Finance and Fashion.

As an Insights Manager, you will unlock the ‘why’ thinking behind the ‘what’ for your clients, using innovative qualitative research methods. 

You will take responsibility for the day to management of key client accounts; leading projects from beginning to end. Furthering your qualitative toolkit, you will run focus groups, IDIs, in-home immersions, in store safaris and customer experience mapping.

Variety is key, as you will have the opportunity to work on a mix of ad-hoc projects from brand development, brand launch, CX, and brand revitalisation. No two days would be the same!

In this role, you will find yourself constantly learning, stretched and stimulated in an environment where people work collaboratively. Supported by a team who are committed, curious, innovative and fun.

To qualify for this excellent role, you will have prior experience in market research and/or brand strategy and a solid grounding in running qualitative research. You will be confident at every stage of the research process – from pitch to proposal. In return, you will receive great training & development, flexibility, and high remuneration package.

Apply now by sending your CV to Jennifer Watson at Resources Group Jwatson@resourcesgroup.com