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Divisional Head - Full Service Customer Insights and Experience Agency

Employer
Spalding Goobey Associates
Location
Hampshire
Salary
c.£70,000 + excellent benefits
Closing date
19 Aug 2018

Job Details

Pivotal Divisional Head role within a successful customer insight agency enjoying a transformative time of solid growth and investment.

Combining advisory insight and their own cutting edge technology they enable a huge variety of companies to confidently place the Voice of their Customer at the heart of their decision making. They employ a wide variety of agile mechanisms for capturing, analysing and socialising customer and employee feedback ranging from always-on, real-time and post-experience programmes through to customer panels, pop-up communities and one-off snapshot studies. Offering a professional service rather than off-the-shelf tech, they’re immersed in their clients’ businesses acting as an extension of their own marketing teams.

Using your research and client service expertise, you will lead the portfolio of retail clients, the biggest vertical within the business with a dedicated team and an annual turnover of around £2M. This is a highly visible senior role which will directly shape and deliver the business and client services vision. Thought and team leadership will be combined with building on existing relationships and developing strategic partnerships and being an ambassador for the company externally.

With a quant background and proven ability to deliver consultative recommendations, you will be interested in joining a tech enabled environment - however if this is a new avenue for you that’s fine as you will be supported by a highly capable, tech savvy team.

Their green, relaxed, out-of-town location offers the best of both worlds – minutes away from trains and planes without having to face the stress of a daily London commute. Meanwhile the wide range of benefits make sure you’re well looked after, from BUPA healthcare to subsidised gym membership. Excellent opportunity to join a specialist environment as they seriously edge the CRM consultancy market.

Company

We are a recruitment consultancy specialising in executive positions within the market research and other related industries. The word consultancy is chosen with care as we are not a paperpunting agency. We always offer honest, considered advice and appropriate introductions.

Company info
Website
Telephone
020 7287 7237
Location
First Floor
73-81 Southwark Bridge Road
London
London
London
SE1 0NQ
GB

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