Senior Research Executive - Customer Experience / VoC
In terms of methodological approach, this agency utilises online surveys, digital communities, mobile communication and social networking to harness customer experience across all touchpoints turning it into valuable consumer insights to help their clients make critical business decisions. The agency has enjoyed strong business growth in recent years and has a clear strategy and vision for continued growth in the future, as they continue to invest heavily in technology and develop a global presence as an international insights pioneer.
As a Senior Research Executive, your role will focus upon building and maintaining strong relationships, providing a professional client service that will ensure repeat business and continued commercial growth. You'll be able to consult with your clients effectively devising solutions and distilling impactful insight. In terms of previous experience - an agency or client side background will be considered - and any experience working in the customer experience arena is going to be beneficial.
An excellent starting salary is on offer for the right candidate, and you will also benefit from working with true industry experts as well as plenty of scope for future progression and opportunity.
Resources Group guarantees confidentiality and quality service. No applications are forwarded to third party clients without an applicant's prior consent.
To apply or for further information please contact Catherine Stirling, Account Director, Resources Group on email@example.com or call 0207 242 6321